Why Update Skill?

Here’s what makes refreshing your skills worth your time.

Skills fade without practice.

When someone turns to you, you don’t want to wonder if you still know how to help — you want confidence of being capable.

People’s needs have shifted.

Stress hits harder and differently today. Updated training keeps your support effective, steady, and safe.

Helpers carry responsibility.

Staying sharp protects your colleagues, your organization, and the integrity of your role. 

Curriculum

9 Chapters · 48 Lessons

  1. 1

    Welcome - Start Here

    1. (Included in full purchase)

      Start Here 👋

    2. (Included in full purchase)

      "My Point Being..." Guide Through 6-Part Protocol©️

    3. (Included in full purchase)

      The 6-Part Protocol© — What's Expected Here

    4. (Included in full purchase)

      Star Skills Check-on-Learning

    5. (Included in full purchase)

      Download Bookmark

  2. 2

    Part 1: Show Up

    1. (Included in full purchase)

      Intro: Show Up with...

    2. (Included in full purchase)

      Example of Showing Up

    3. (Included in full purchase)

      Show Up with Compassion

    4. (Included in full purchase)

      Understanding Confidentiality and Limits

    5. (Included in full purchase)

      Show Up with Validation

    6. (Included in full purchase)

      Validate - first and always

    7. (Included in full purchase)

      Show Up with Guiding Presence

    8. (Included in full purchase)

      Show Up Check-On-Learning

    9. (Included in full purchase)

      Practice Validation with AI

  3. 3

    Part 2: Lean In

    1. (Included in full purchase)

      Intro: Lean In by...

    2. (Included in full purchase)

      Lean In by Asking

    3. (Included in full purchase)

      Asking: Check-On-Learning

    4. (Included in full purchase)

      Lean In with Listening

    5. (Included in full purchase)

      "It's Not About the Nail"

    6. (Included in full purchase)

      Video Reflection: "It's Not About the Nail"

    7. (Included in full purchase)

      Lean In with Exploring

    8. (Included in full purchase)

      Practice "Leaning In" with AI

  4. 4

    Part 3: Listen Out

    1. (Included in full purchase)

      Moving from Outside to Inside

    2. (Included in full purchase)

      Listen Out for Difficult Feelings

    3. (Included in full purchase)

      Practice Lab: Find the Feelings

    4. (Included in full purchase)

      Find the Feeling: Check On Learning

    5. (Included in full purchase)

      True or False

    6. (Included in full purchase)

      Listen Out - Understanding Distorted Thinking

    7. (Included in full purchase)

      Name That Distortion

    8. (Included in full purchase)

      Listen Out for Distorted "Roles"

    9. (Included in full purchase)

      Find the Distorted Thought

    10. (Included in full purchase)

      Distorted Roles: Check-On-Learnng

  5. 5

    Half-Way Point

    1. (Included in full purchase)

      Take a Break to Celebrate

    2. (Included in full purchase)

      Recap: The Goals of Peer Support = 3As

  6. 6

    Part 4: Provide Care

    1. (Included in full purchase)

      Part 4: Provide Care

    2. (Included in full purchase)

      Provide Care by Compassionately Challenging

    3. (Included in full purchase)

      Find. Flip. Float.

    4. (Included in full purchase)

      Practice Helping Hank

    5. (Included in full purchase)

      Were you able to help Hank?

    6. (Included in full purchase)

      Provide Care by Compassionately Accepting

    7. (Included in full purchase)

      Accepting is Hard, but Healing

  7. 7

    Part 5: Kindle Hope

    1. (Included in full purchase)

      Part 5: Kindle Hope

    2. (Included in full purchase)

      Leave With Strength

    3. (Included in full purchase)

      Practice with AI

  8. 8

    Part 6: Follow Up and/or Refer

    1. (Included in full purchase)

      Part 6: Follow Up

    2. (Included in full purchase)

      Part 6: Referral

    3. (Included in full purchase)

      Creating a Resource List

  9. 9

    Well Done! Next Steps

    1. (Included in full purchase)

      Well Done 🙌 Next Steps 👣

Expanding Our Reach

Dorie and Joey, the trusted founders of Crisis Support Solutions, have spent the last year standing up a new nonprofit: MESS Ministries, Inc.  While our work with first responders continues at the local, state, and federal levels, we recognized a growing need to equip community leaders with these same life-saving tools. By bridge-building between these two organizations, we are now able to provide specialized mental, emotional, and spiritual care training to clergy, laity, and community helpers everywhere.  Different audiences, same mission:  Be Compassionate. Be Capable.

Help People Hurt Less and Feel Better.

Enroll now and refresh necessary skills to support colleagues in need.

$79.99

Enroll Now